Privacy Policy

Last Updated: May 30, 2026

Information We Collect

We collect the following types of information to provide our services:

• Account Information: Name, email address, phone number for account creation and management
• Location Information: Your geographic location to show nearby restaurants and deliver orders
• Order Information: Order details, favorite restaurants, order history
• Payment Information: Processed securely through trusted, certified payment processors
• Device Information: Device type, operating system, device identifier for performance optimization

How We Use Information

We use the collected information for the following legitimate purposes:

• Process and deliver your orders on time
• Improve our services and user experience based on your preferences
• Send notifications about order status and special offers
• Communicate with you about your account or inquiries
• Provide personalized offers and discounts based on your interests
• Prevent fraud and ensure platform security
• Comply with legal and regulatory requirements

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with the following parties only when necessary:

• Partner Restaurants: Share order details only to enable preparation
• Delivery Drivers: Share delivery address and phone number for order delivery
• Payment Processors: To complete payment transactions securely
• Technical Service Providers: Who help us host and maintain the app
• Legal Authorities: When required by law

Information Security

We take your data security seriously and use advanced security measures including:

• Data encryption during transmission and storage using SSL/TLS
• Secure servers protected by advanced firewalls
• Two-factor authentication to protect your account
• Continuous monitoring for suspicious activities
• Strict access policies for employees

Note: While we strive to protect your data, 100% security cannot be guaranteed over the internet.

Your Rights

You have full control over your personal data:

• Access: View all your personal information at any time
• Correction: Update or correct inaccurate data
• Deletion: Delete your account and information permanently
• Portability: Obtain a copy of your data in a readable format
• Objection: Object to processing of your data for certain purposes
• Notification Control: Unsubscribe from marketing messages

Location Services

We use location services for the following purposes only:

• Show available restaurants near you
• Accurately determine delivery address
• Track delivery driver location in real-time
• Estimate expected arrival time

You can disable location services at any time in your device settings, but this may affect some core app features.

Cookies

We use technologies similar to cookies to improve your experience and analyze app usage. These technologies help us:

• Remember your preferences and settings
• Analyze how you use the app
• Improve performance and speed
• Personalize content and offers

Children's Privacy

Our app is not directed to children under 13. We do not knowingly collect information from children. If we discover we have collected information from a child, we will delete it immediately.

Data Retention

We retain your information as long as your account is active or as needed to provide our services. When you delete your account, we will delete your personal information within 90 days, except information we need to retain for legal compliance.

Changes to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for operational or legal reasons. We will notify you of any material changes via:

• In-app notification
• Email message
• Updating the "Last Updated" date at the top of this page

International Data Transfer

Your data may be transferred and stored in countries outside your country of residence. We ensure that any international data transfer complies with applicable legal standards while providing adequate protection.